You can click “Lost your password?”, and reset your password.

After you create an account at Blue Printing’s website, please check your email if the email verification is sent to you.

The first step in finding the cause of this is to verify whether the e-mail address you provided is correct. Make sure that you made no spelling mistakes or did not forget any letters. Second, please verify that the confirmation email did not end up in your mailbox’s spam folder. If you actually did not receive anything, please contact our customer care service (by email, chat or phone), and our team will help you solve this problem.

You can send us an email and notify us that you would like to terminate your account. Any balance in your account (minus rebates given) is refundable. Please also attach your bank details in the email so that we can transfer the balance amount to your account. Please note: this transfer process might take 10-14 working days.

We welcome you to fill in and submit a form through Feedback.

No, membership will be auto terminated if the member account is inactive for 2 years and the balance in your account will be forfeited (if any).

You can click the quotation at the top of the Homepage, and our team will reply to your request as soon as possible.

You can scroll down to the particular product and check the product specification.

You may drop in personally or you can ask a courier or any transportation to pick up your free sample at our office during working days but you may need to inform us earlier. For the sample set, you may browse our product page and check if the sample set is available.

You can browse the product you desired and

Our samples can serve as an accuracy on material recommendation as well as it even makes things easy on closing a deal while negotiating. To those potential agents, members, customers and those highly interested individuals with a concept in earning higher income.

You can make quotations through our website once you have logged in. For the quotation page, you are able to request the price of your customized product. Our team will respond to your request as soon as possible.

You will need to login first in order to request a quotation, if you haven’t registered you may need to register an account from our website.

Yes, order cancellation is not suggested once you have made the order but under unavoidable conditions, kindly contact our customer service or email immediately.

First, you should check if your artwork meets the artwork specification of the product you selected. Second, make corrections for any mistakes for your artwork. Third, you need to upload the artwork at your product order page. Then, please wait for our experts to check your artwork, we will proceed with your artwork within 2-3 hours. If you encounter any problem kindly contact our customer service or send an email with your order number.

Kindly contact our customer service or email us to check the order status.

After your order has been submitted, our system will automatically send out a confirmation email with the details of your order. If not, please make sure that the email address you registered is correct. If you realize your email address is wrong, please change it under Account Information.

You may kindly contact our customer service, or send us an email containing your order number. Please note that we will update other methods for tracking delivery status in the future.

You can check your email or check at “My Account – Order” for the product you just purchased. If you found out there is a problem with your order, kindly contact our customer service.

You may contact our customer care service to guide you and help you regarding the operation of our website to the technical aspects of your order.

Please inform our customer service within 7 days after receiving your order. Please include your order number and reason for dissatisfaction.

NOTE: Please read Blue Printing’s Terms and Conditions point #7 for more details.

You may upload at the product page you desired at the attachment section.

You may upload an empty / dummy file and add it to the cart, please remark “original file will be sent by email”. Then, send us your original file by email and remark your order number.

No, you have to create your own design and we will do the printing.

Blue Printing allows the following formats: pdf (preferred), ai, jpg, png, zip, rar.

You can view the artwork specification of your product’s description below and check the “Dr Blue” page.

No. It is a known fact within the printing industry that 100% process colour accuracy is not presently possible with the current print technology. Factors that may cause colour deviation include quality of paper stock, humidity of the weather, type of press machine, difference between monitor displays and color setting (RGB VS CMYK).

Yes, within 10 minutes once you have confirmed your order. However, you will need to contact our customer service, or send us an email containing your artwork and order number under our Terms and Conditions.

Yes, as long as your printing does not conflict with the Malaysian Printing and Publication Law. Please read Terms and Condition point #8 REJECTION DUE TO INAPPROPRIATE CONTENT.

We will reload within an hour once we receive your payment. If under urgent conditions, kindly contact customer service, or send us an email containing your artwork and order number.

No, Blue Printing will not provide the hard copy of the invoice attached with all the products you purchased.

All orders made with Blue Printing, the invoice will be sent to you by email immediately. You can check for the invoice at “My account” or your email, if you didn’t receive the invoice through email, kindly contact our customer service for the problem you encounter. The hard copy invoice will not be attached to your product during delivery.

You may kindly contact our customer service, or send us an email containing your order number and problem you encounter.

No, if you wish to have a receipt, kindly contact our customer service or email your request.

Please call up or email to Blue Printing to clarify and to request correction.

Yes, Blue Printing does deliver to all of Malaysia, but only free delivery to West Peninsular Malaysia.

Kindly contact customer service, or send us an email with the order number for delivery tracking no.

We do deliver to all areas in Malaysia but for those listed under “Outskirt Delivery Area” delivery process may take an extra 1-2 days.

Yes, but you may need to pay for the delivery charges.

There are some common situation like:

– Artwork problem

– Insufficient Fund

Some unforeseen circumstances like:

– Machine breakdown

– Traffic accident

– Weather condition

One order can only be associated with one delivery address. So if you want different items delivered to different places, you will have to submit and pay for multiple orders (which can have the same billing address, but different shipping addresses).

Yes, you will be treated as “Rush Order” and additional charges will be incurred depending on your product.

Yes, you are most welcome to do so. Please call up to our customer service careline before you make your collection from Blue Printing.

Yes, you can fill a different delivery address before you confirm your order. We can send directly to your customer without any sender’s information.

Please call our customer service. Our team will update the delivery address for your order. Just make sure you have your order ID at hand.